We’re sorry your Handyman didn’t fulfill their commitments and cancelled the job.

We uphold a high standard for all Handymen across our platform. At registration, they were told to complete every job on time and always communicate with clients if they’re unable to make it.

After a handyman cancelled, your job will be sent back to the jobs pool. Interested handymen will pick up the job and contact you.

Contact us at support@hellojack.com.hk or +852-23452999 if you need any assistance, we’re here to help!