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If some work has been completed, you and your Handyman should determine the number of hours that should be invoiced. If you can’t come to an agreement, our Customer Support representative can help mediate. 

You may reach out to our customer support team at support@hellojack.com.hk or at +852-23452999

If you need to reach out, please provide the following:

  • Job ID
  • Handyman name
  • Details on what has been completed, including how much time it took